Amidst t growing importance of video calls during t corona virus pandemic, Panda Trading Systems (Panda TS) has revealed exclusively to Finance Magnates that it has launc d Video Chat features from within t Panda CRM.
With many staff members now working remotely amid lock down measures because of corona virus and general safety precautions, video conferences and online communication has become even more necessary.
As part of this, Panda has seen a vast increase in t usage of its Team Chat, and its newly-launc d Video Chat features. Before COVID-19 t company’s CRM already allowed for notes, tasks, internal chats, and internal conference meetings.
However, t technology and services provider for t global online trading industry has recently expanded this to now allow its clients to launch internal Video Chats from within t CRM. This means users can now have ZOOM, Skype or Hangouts from within t team working area in t CRM.
Commenting on t new features Samuel Gutman, CEO of Panda TS said in t statement: “Our communications tools within t CRM have always been powerful and in good use by brokers. It is no surprise that recently we have seen a huge rise in use of t m.
“I believe that not only is it convenient as t users never leave t CRM platform and t refore share, collaborate and work while t y are communicating, it is also perceived as safe in terms of cyber security as well. No information can be accidentally leaked out or shared over a 3rd party chat or conference service. System Administrators can also keep control over permissions and access levels. T se are very important to our clients.”
Panda TS: COVID-19 has pus d brokers to adopt new habits
Since t onset of COVID-19, Panda TS has seen an unprecedented upsurge in t use of t chat, and t Slack style communication, t company said, with demand particularly increasing in t past few weeks. Although t addition of Video is particularly useful during t current pandemic, t technology provider believes it will remain a key component beyond t current crisis.
“For every cloud t re is a silver lining. Some Brokers have been pus d into adopting new habits and operations during t COVID-19 epidemic. T se habits will simply enhance t ir businesses long after we have all returned to normality, ” Gutman added.